Policies

Terms of Use

These terms apply when you browse this website or contact us through it. Please read them before sending an enquiry.

Last updated: 19 August 2026

Purpose of this website

This website exists to introduce our clinic, doctors, pharmacy, laboratory and inpatient facilities, and to make it easy for you to reach us. It is an informational website, not a treatment platform.

No doctor–patient relationship online

Browsing this website, sending a WhatsApp message, or making a phone enquiry does not create a doctor–patient relationship and is not a consultation. Care begins only when you are seen by a doctor at the clinic.

Appointment enquiries

  • Messages and calls are appointment requests, not confirmed bookings.
  • An appointment is confirmed only when our staff confirm a date and time with you.
  • Doctor availability can change at short notice due to emergencies, surgeries or ward duty.
  • Messages sent outside working hours are answered on the next working day.

No online payments

We do not collect payments through this website. Consultation, pharmacy, laboratory and admission charges are paid at the clinic. If anyone asks you to transfer money online in the clinic's name through a link on the internet, please call us before paying.

Accuracy of content

We take care to keep service listings, timings and doctor details current, but content may occasionally be out of date. Please confirm timings and availability by phone before travelling to the clinic.

Photographs on this website

Photographs of our building, reception, pharmacy, laboratory and ward are of our own premises. Photographs showing patients or clinical care are published with consent. If you believe an image should not be published, please contact us and we will review and remove it.

Third-party links and apps

Links such as WhatsApp and maps open services operated by other companies. Their own terms and privacy practices apply to your use of them, and we do not control those services.

Intellectual property

The clinic name, logo, text and photographs on this website belong to Dr. Rakesh Medicare and may not be copied or reused for commercial purposes without written permission.

Limitation of liability

To the extent permitted by law, we are not liable for loss arising from reliance on general information published on this website, from interruptions to the website, or from delays in third-party messaging services. Nothing in these terms limits our responsibilities for the care we provide at the clinic.

Governing law

These terms are governed by the laws of India, and disputes fall under the jurisdiction of the courts at Chikkaballapur, Karnataka.

Questions about this page?

Speak with our front desk — we are happy to explain anything in Kannada, English or Telugu.

  • Opposite Railway Station, Chamarajpete, Ward 23, Chikkaballapur, Karnataka
  • +91 70195 55806
  • Mon–Sat: 9 AM – 8 PM · Sunday: 9 AM – 1 PM